Financial Aid Director-UG Cont./Military/Grad

Post University is currently accepting applications for a Financial Aid Director-UG Cont./Military/Grad to join our team.

WHY POST?

Post University is a legendary, dynamic, growth-oriented organization of passionate, diverse professionals united in pursuit of life-changing service to countless students.  Our “Make It Personal” mission is the driving tenet shaping how we treat students and each other.  Post University’s success story is well-positioned to be second to none.

For more than 130 years, Post University has been dedicated to student success, serving thousands of learners across our online, main campus, undergraduate, and graduate programs. We value diverse experiences and perspectives and seek individuals who are passionate about contributing to a collaborative and student‑focused community.

Due to Post-specific operational and administrative considerations, the position is not approved to be performed in Alaska, California, Hawaii, or New York. Candidates must be physically located and perform their work from an approved state.

JOB SUMMARY:

The Financial Aid Director overseeing UG Continuing/Military/Grad Teams (the Director) is responsible for the supervision and day-to-day operations of the financial aid functions for the University’s Undergrad Continuing, UG Re-Entry, Military, and Grad populations. Responsibilities include overseeing and training staff in federal financial aid to be competent financial aid advisors to assist students and families in determining the best method of payment for their personal situation, including promoting financial literacy. The Director must be proficient in all Title IV federal regulations and able to oversee the training and development of the financial aid staff. They are responsible for ensuring regulatory compliance in all aspects of the University’s continuing population and assisting other areas of financial aid as needed. The Director works closely with the Directors of Regulatory Compliance, Enrolling Admissions, Academic Advising, and Student Accounts, and is a key member of the Functional Leadership Team. The Director is responsible for promoting exceptional student experience.

Salary Range: $80,000.00 To $95,000.00 Annually

Work Schedule: 8a-5p M-F; nights and weekends based on business need

Remote Work Requirements:

• This position offers the option to work remotely. Candidates must connect equipment directly to their home router (Post provides a 50-foot Ethernet cable; no wireless connections). Minimum internet requirements include 25 Mb download speed, 15 Mb upload speed, and latency below 40 for reliable audio quality. Test your speed at www.speedtest.net (select Boston, MA–Comcast).
• Candidates are responsible for ensuring their internet meets these standards before the start date. A dedicated, quiet home workspace free from distractions is also required.

ESSENTIAL FUNCTIONS 

• Maintain expert knowledge in the field of student financial aid to maintain continuous compliance with federal and state laws and regulations.
• Ensure continuous improvement of the processes that support the University’s retention of students.
• Oversee the Financial Aid operation functions of the assigned Financial Aid teams.
• Recruit, manage, and motivate personnel to develop a sense of teamwork that promotes exceptional student experience.
• Ensure cooperative and timely support and communication to students, advising, and administrative staff.
• Implement, manage, and maintain policies and procedures for tuition planning and financial aid awarding processes to ensure efficient operations while maintaining federal, state, and university compliance at all times.
• Work in conjunction with the University Director of Financial Aid to ensure all Federal and State enrollment and financial reporting requirements are met.
• Serve as a liaison with Advising Management, Academic Affairs, Student Services, and students and families in the planning and assistance of preparing continuing students in retention efforts to maintain current students’ enrollment at the University.
• Responsible for keeping informed of changing regulations regarding federal and state guidelines.
• Prepare management reports of a statistical and financial nature.
• Respond to Customer Service issues and concerns.
• This position requires some evening and weekend hours to meet the operational needs of the Student Finance Office
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS & COMPETENCIES

To perform this job successfully, an individual must perform each essential function satisfactorily. The requirements listed below represent the knowledge, skill, and performance required. Reasonable accommodation may enable individuals with disabilities to perform essential functions.

QUALIFICATIONS:

• Bachelor’s degree required; master’s degree preferred.
• Minimum 5 years of Title IV management experience; 3 of those years should be at a leadership level.
• Demonstrated leadership skills with a strong emphasis on motivation, delegation, and effective communication of goals.
• Excellent computer skills; able to use Microsoft Office products and Campus Nexus Student (CNS – Anthology)
• Must be eligible to enroll in the National Student Loan Data System (NSLDS).
• Excellent interpersonal and customer service skills
• Strong organizational and supervisory skills
• Effective oral and written communication
• Ability to plan, organize, and implement assigned responsibilities and to work well under pressure to meet deadlines.
• Sense of teamwork, creativity, and flexibility
• Exceptional problem-solving skills
• Energetic and goal-oriented; strong interest in working in a fast-paced environment that requires multitasking.