When it comes to serving the financial needs of a municipality there is no substitute for local knowledge, specialized resources and dedicated support. Heather Goglia, a member of the government banking team of Webster Bank, loves working with the finance directors, treasurers and collectors in state, city and town governments throughout Connecticut and New York.
She is part of a team that develops comprehensive solutions for municipalities to help increase operational efficiencies, manage funds more effectively and increase value on interest-bearing deposits. Goglia, who volunteers as a coach for a team of 25 cheerleaders, is a 2023 graduate of the John P. Burke School of Public Service and Education with a Master of Public Administration (MPA) at Post University.
Because her work focuses on serving state government and local municipalities, she chose to purse the MPA degree program where some of her course work focused on economics for public policy, fundamentals of public administration as well organizational dynamics.
After earning an undergraduate degree in psychology in 2013 with the intent to become a school counselor, she pivoted, and instead, followed her mother’s footsteps and began working in banking first in the area of home equity loans at Bank of America. Not finding fulfilment, she moved to different banking departments, finally securing a position in the government banking area at Webster Bank. Since joining in 2017, she’s never looked back. “I love this sector and working for my customers,” noted Goglia.
Over the years, she thought many times about returning to school for a graduate degree. There were several fits and starts but not until 2021 –during the pandemic – did Goglia commit to a graduate degree program at Post University. The University’s partnership with Webster Bank, which offers a tuition reduction, made the quest of her MPA degree an easy decision.
“With Post, I was dedicated from the start,” Goglia, said. “With working from home, I found a balance so I could take my courses online.”
Like many who return to school after years away, Goglia recalls those first class day jitters. Any apprehension she was feeling quickly disappeared after her professor explained expectations for the class. “All of my professors throughout the program have been really good. I’ve been able to make connections with them as well as the people in my classes. It’s been a good experience,” said Goglia.