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Graduate Admissions Counselor

Post University is seeking a Graduate Admissions Counselor to join our ADP team.

Are you a champion for both student and university success? 

Are you looking for a challenging and rewarding opportunity to fully utilize your expertise in a growing and ever evolving organization?

As an associate at Post, you will have an opportunity every day to change lives and be a part of building something truly special.  We are looking for exceptional talent who understand that their purpose is to create a personal, memorable and delightful experience for our students and each other.  

We seek those that:

  • thrive on working things out through collaboration and straight talk,

  • who are willing to find and try creative solutions, and

  • who take on complex challenges with a ‘we will overcome this’ attitude!

If you understand what it takes to be obsessive about service, be part of a team – willing to work toward the team’s priorities, not your own and who can genuinely embrace our culture and our mission…. then we’re interested in you!


A Post University Graduate Admissions counselor (in our Accelerated Degree Program) is responsible for responding to student inquiries regarding graduate admission to the University’s online and evening & weekend programs in a timely and customer-focused manner.  You will need excellent communication, listening, customer service and sales skills to excel in this high volume, customer-driven position. 


  • Promptly respond to student inquiries regarding Post University and our program offerings.

  • Conduct mostly telephone and occasional personal interviews to help prospective students identify their interests and choose an online degree program that fits their personal and career goals.

  • Follow-up with prospective students/applicants and record results in the database to ensure excellent customer service throughout the enrollment process.

  • Work closely with the Financial Aid, Office of Student Information, and other supporting departments to assist students with their financing and advising needs.

  • Participate in student registration and development activities designed to promote student awareness, retention and success. 

  • Meet & ideally exceed established team and individual enrollment goals. 

  • Participate in weekly team meetings to address sales tactics, best practices and strategies. 

  • Understand all applicable policies, procedures, regulations and laws regarding higher education enrollment. 

  • Data entry of student enrollment information to ensure full and proper documentation.

  • Perform other related duties as assigned.  


The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Bachelor’s degree; Master’s Degree is preferred or in process of completion.

  • Experience in a higher education admissions and/or recruiting position with a consultative sales approach to successfully promote our program is desired. 

  • Prior sales experience call center, customer service, and/or marketing.

  • Superior relationship building, teamwork and communication skills including an excellent phone presence and personality. 

  • Excellent organizational and interpersonal skills. 

  • Excellent PC skills and proficiency in Microsoft Office, Internet applications and database software are a must.  Must be a highly motivated self-starter with the ability to multi-task.

  • Must be able to work in a team-oriented, objected-focused environment

  • Flexibility to adapt to a changing and dynamic environment.

As a member of our Post University team, the individual will share in a 127-year tradition of helping people achieve their personal and professional goals. Located in Waterbury, Connecticut, Post University has a vibrant campus and an excellent online program. The University offers a competitive salary and benefits package that includes medical, dental, 401(k) and tuition benefits.

Interested candidates should forward cover letter, resume, and three references to Post University Associate Experience.

Disclaimer: This opportunity may be withdrawn and/or amended.

POST UNIVERSITY IS AN EQUAL OPPORTUNITY EMPLOYER that employs in compliance with all applicable laws. We do not discriminate because of sex, sexual orientation, age, race, color, religious creed, marital status, national origin, ancestry, disability, handicap or other legally protected status. Equal access to programs, service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and job interview process should notify the Director of Associate Experience, Post University.

"Post University a great place for great minds to develop their careers, no matter what role you fulfill."

Donna, Post Employee for 25 years

You really build a strong relationship with each student, and their success becomes your success."

Caitlin, Academic Success Counselor

The work environment at Post is extremely positive and happy, and you have the opportunity to connect with your employees."

Gina, Post Management