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State-by-State Complaint Process

Registering a Complaint with a State

Post University takes active steps to provide a positive learning environment and resources to assist students in meeting their educational goals. Though it is always the University’s desire to see students have a dispute-free experience, we understand that sometimes challenges will arise. While students have the option of filing a complaint at an external agency, please be advised that most states will require a student to have attempted to resolve any complaints through the University prior to contacting a state agency to request its intervention.

Students may visit the Student Complaints section of this site for additional information on how to file an internal complaint. Since Post University is an institutional participant in the National Council for State Authorization Reciprocity Agreements (SARA), the point of contact for all students is the CT Office of Higher Education. Students can visit their website at http://www.ctohe.org/StudentComplaints.shtml or by mail at:
SARA Coordinator
Office of Higher Education
450 Columbus Boulevard, Suite 510
Hartford, CT 06103-1841
860-947-1801

In addition, the following contact information may be used to register a complaint against Post University in a student’s state of residency.

ALABAMA

Alabama Commission on Higher Education
P.O. Box 302000
Montgomery, AL 36130-2000

Alabama Department of Postsecondary Education/Alabama Community College System
Attention: Division of Academic and Student Affairs
P.O. Box 302130
Montgomery, AL 36130-2130
https://www.accs.edu/student-complaints/

ALASKA

Alaska Commission on Postsecondary Education
P.O. Box 110505
Juneau, AK 99811-0505
EED.ACPE-IA@alaska.gov
https://acpe.alaska.gov/ConsumerProtection

ARIZONA

Arizona State Board for Private Postsecondary Education
1740 W. Adams, Suite 3008
Phoenix, AZ. 85007
https://ppse.az.gov/complaint

ARKANSAS

Arkansas Higher Education Coordinating Board
Arkansas Division of Higher Education
423 Main Street, Suite 400
Little Rock, AR. 72201
ADHE_Info@adhe.edu
https://www.adhe.edu/students-parents/colleges-universites/student-grievance-form

CALIFORNIA

California Department of Consumer Affairs Consumer Information Center
1625 North Market Blvd., Suite N-112
Sacramento, CA 95834
Phone: (833) 942-1120
Email: dca@dca.ca.gov
https://www.dca.ca.gov/consumers/complaints/oos_students.shtml

California Bureau of Private Postsecondary Education
P.O. Box 980818
W. Sacramento, CA 95798-0818
bppe.enforcement@dca.ca.gov
https://www.bppe.ca.gov/enforcement/complaint.shtml

COLORADO

Colorado Department of Higher Education
1600 Broadway Suite 2200
Denver, Colorado 80202
(303) 862-3001
https://highered.colorado.gov/Academics/Complaints/FileComplaint.aspx

CONNECTICUT

Connecticut Office of Higher Education
450 Columbus Boulevard, Suite 707
Hartford, CT 06103-1841
(860) 947-1800
https://www.ctohe.org/studentcomplaints.shtml

DELAWARE

Delaware Higher Education Office
Townsend Building
401 Federal St, Suite 2
Dover, DE 19901
dheo@doe.k12.de.us
https://www.doe.k12.de.us/Page/2911

DISTRICT OF COLUMBIA

District of Columbia Office of the State Superintendent of Education
Education Licensure Commission
1050 First Street NE
Washington, DC. 20002
(202) 724-7860
https://dcps.dc.gov/page/studentparentvisitor-grievance-process
https://osse.dc.gov/service/specialized-education-state-complaints

FLORIDA

Florida Department of Education
325 W. Gaines Street
Suite 1414
Tallahassee, FL 32399-0400
https://www.fldoe.org/schools/higher-ed/fl-college-system/about-us/complaints.stml
https://www.fldoe.org/about-us/office-of-the-inspector-general/file-a-complaint.stml 

GEORGIA

Georgia Nonpublic Postsecondary Education Commission
2082 E. Exchange Pl. #220
Tucker, GA 30084-5334
https://gnpec.georgia.gov/student-resources/student-complaints

 HAWAII

Hawaii Postsecondary Education Authorization Program
ATT: Department of Commerce and Consumer Affairs
P.O. Box 541
Honolulu, Hawaii 96809
ocp@dcca.hawaii.gov
https://cca.hawaii.gov/hpeap/student-complaint-process/

IDAHO

Idaho State Board of Education
Attn: State Coordinator for Private Colleges and Proprietary Schools
650 West State Street, 3rd Floor
Boise, ID 83702
https://boardofed.idaho.gov/higher-education-private/private-colleges-degree-granting/student-complaint-procedures/

ILLINOIS

Illinois Board of Higher Education
1 North Old State Capitol Plaza Suite 333
Springfield, IL. 62701-1377
info@ibhe.org
https://complaints.ibhe.org/

Illinois State Board of Education
100 N. 1st Street
Springfield, Illinois 62777
https://www.isbe.net/Pages/Special-Education-Complaint-Investigation-Process.aspx

INDIANA

Indiana Commission on Proprietary Education
Attn: Director of Regulatory Compliance
101 W Ohio Street, Suite 300
Indianapolis, IN 46204
Complaints@che.in.gov
https://www.in.gov/che/student-complaints/

IOWA

Iowa Student Aid Commission
475 SW 5th Street, Suite D
Des Moines, IA 50309
info@iowacollegeaid.gov
https://iowacollegeaid.gov/StudentComplaintForm

KANSAS

Kansas Board of Regents
1000 SW Jackson Street, Suite 520
Topeka, KS 66612-1368
https://www.kansasregents.org/academic_affairs/private_out_of_state/complaint_process
https://www.kansasregents.org/students/university_student_complaints

KENTUCKY

Kentucky Council on Postsecondary Education
100 Airport Road, Third Floor
Frankfort, KY. 40601
http://cpe.ky.gov/campuses/consumer_complaint.html

Kentucky Commission on Proprietary Education
500 Mero Street, 4th Floor
Frankfort, KY 40601
http://www.kcpe.ky.gov/student_resources.htm

LOUISIANA

Louisiana Board of Regents
1201 N Third Street, Suite 6-200
Baton Rouge, LA. 70802
(225) 342-4253
Consumerinfo@ag.state.la.us
https://regents.la.gov/students-parents/student-complaint-process/

MAINE

Maine Department of Education
23 State House Station
Augusta, ME 04333-0023
https://www.maine.edu/licensure/distance-education/
https://www.maine.gov/doe/learning/highered/sara

MARYLAND

Maryland Higher Education Commission
6 North Liberty Street
Baltimore, MD. 21201
https://mhec.maryland.gov/institutions_training/Pages/career/pcs/complaint.aspx

MASSACHUSETTS

Massachusetts Department of Higher Education
One Ashburton Place, Room 1401
Boston, MA 02108
https://www.mass.edu/forstufam/complaints/complaintform.asp

MICHIGAN

Michigan Department of Licensing and Regulatory Affairs
PO Box 30018
Lansing, MI 48909
https://www.michigan.gov/documents/lara/Post-Secondary_Student_Complaints_498839_7.pdf
https://www.michigan.gov/lara/0,4601,7-154-89334_61343_35395_35396-139958–,00.html

MINNESOTA

Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227
https://education.mn.gov/MDE/dse/chart/comp/
https://www.ohe.state.mn.us/mPg.cfm?pageID=1078

MISSISSIPPI

Mississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211-6453
http://www.mississippi.edu/mcca/student_complaint_process.asp

MISSOURI

Missouri Department of Higher Education and Workforce Development
301 West High Street
P.O. Box 1469
Jefferson City, MO 65101
info@dhe.mo.gov
https://dhewd.mo.gov/contactus.php

MONTANA

Montana Board of Regents
Office of Commissioner of Higher Education
Montana University System
560 N. Park Ave
P.O. Box 203201
Helena, MT 59620-3201
https://mus.edu/MUS-Statement-of-Complaint-Process.html

NEBRASKA

Nebraska Coordinating Commission for Postsecondary Education
P.O. Box 95005
Lincoln, NE 68509-5005
https://ccpe.nebraska.gov/student-complaints-against-postsecondary-institutions

NEVADA

Nevada Commission on Postsecondary Education
2800 E St. Louis Avenue
Las Vegas, Nevada 89104
https://cpe.nv.gov/Students/Students_Home/

NEW HAMPSHIRE

New Hampshire Department of Education
Division of Educator Support and Higher Education
101 Pleasant Street
Concord, NH 03301
(603) 271-2299
https://my.doe.nh.gov/ESSWEB/HigherEducation/Complaint.aspx

NEW JERSEY

New Jersey Office of the Secretary of Higher Education
1 John Fitch Plaza, 10th Floor
P.O. Box 542
Trenton, NJ 08625
https://www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml

NEW MEXICO

New Mexico Higher Education Department
2044 Galisteo Street, Suite 4
Santa Fe, NM 87505-2100
(505) 476-8411
HigherEd.Info@state.nm.us
https://hed.state.nm.us/students-parents/student-complaints

NEW YORK

New York Office of College and University Evaluation
New York State Education Department
89 Washington Avenue
Albany, NY 12234
hedepcom@nysed.gov
http://www.nysed.gov/college-university-evaluation/filing-complaint-about-college-or-university
http://www.acces.nysed.gov/bpss/student-rights

NORTH CAROLINA

North Carolina Community College System
North Carolina Post-Secondary Education Complaints c/o Student Complaints
University of North Carolina System Office
910 Raleigh Rd,Chapel Hill, North Carolina 27515-2688
https://studentcomplaints.northcarolina.edu/
https://www.nccommunitycolleges.edu/student-services/filing-complaint-against-college-after-completing-college%E2%80%99s-grievance-procedure

NORTH DAKOTA

North Dakota University System
600 E. Boulevard Ave. Dept. 215
Bismarck, ND 58505-0610
stateauth@ndus.edu
https://ndus.edu/state-authorization-sara/

OHIO

Ohio Department of Higher Education
25 South Front Street
Columbus, OH 43215
https://www.ohiohighered.org/students/complaints

Ohio State Board of Career Colleges and Schools
30 East Broad Street, Suite 2481
Columbus, OH 43215-3414
bpsr@scr.state.oh.us
https://scr.ohio.gov/consumerinformation/filingacomplaint.aspx

OKLAHOMA

Oklahoma State Regents for Higher Education
655 Research Parkway, Suite 200
Oklahoma City, OK 73104
https://www.okhighered.org/current-college-students/complaints.shtml

Oklahoma State Board of Private Vocational Schools
3700 Classen Boulevard, Suite 250
Oklahoma City, OK 73118-2864
https://obpvs.ok.gov/students#studentforms

OREGON

Oregon Higher Education Coordinating Commission
Office of Degree Authorization
3225 25th Street SE
Salem, OR. 97302
Complaints@hecc.oregon.gov
https://www.oregon.gov/highered/about/Pages/complaints.aspx

PENNSYLVANIA

Pennsylvania Department of Education
333 Market Street, 12th floor
Harrisburg, PA 17126-0333
RA-HigherEducation@pa.gov
https://www.education.pa.gov/Postsecondary-Adult/CollegeCareer/Pages/Students-Complaints.aspx

PUERTO RICO

Puerto Rico Departamento de Estado Oficina de Registro y Licenciamiento de Instituciones de Educación (State Department of Licensing and Registration of Educational Institutions)
Calle San Jose
Esq. San Francisco Viejo
PO Box 9023271
San Juan, PR. 00902-3271
https://agencias.pr.gov/agencias/cepr/inicio/Pages/SARA.aspx

RHODE ISLAND

Rhode Island Office of the Postsecondary Commissioner
560 Jefferson Boulevard, Suite 200
Warwick, RI. 02886
https://www.riopc.edu/page/student_complaint/

SOUTH CAROLINA

South Carolina Commission on Higher Education
1122 Lady St
Columbia, SC 29201
https://www.che.sc.gov/Students,FamiliesMilitary/LearningAboutCollege/ConsumerInformation.aspx

SOUTH DAKOTA

South Dakota Board of Regents
306 E. Capitol Ave, Suite 200
Pierre, SD 57501-2545
info@sdbor.edu
https://www.sdbor.edu/administrative-offices/academics/SD-SARA/Pages/default.aspx

TENNESSEE

Tennessee Higher Education Commission
312 Rosa Parks Ave, 9th Floor
Nashville, TN 37243
https://www.tn.gov/thec/bureaus/student-aid-and-compliance/postsecondary-state-authorization/request-for-complaint-review.html

TEXAS

Texas Workforce Commission
Career Schools and Colleges
101 East 15th Street
Austin, Texas 78778-0001
https://www.twc.texas.gov/partners/career-schools-colleges-forms-publications

Texas Higher Education Coordinating Board
1200 E. Anderson Lane
Austin, Texas 78752
https://www.highered.texas.gov/links/student-complaints/

UTAH

Utah System of Higher Education
60 South 400 West
Salt Lake City, Utah 84101
https://ushe.edu/office-of-commissioner/state-authorization-ut-sara/sara-complaint-form/

VERMONT

Vermont Agency of Education
State Board of Education
1 National Life Drive, Davis 5
Montpelier, VT 05620-2501
https://education.vermont.gov/documents/postsecondary-program-complaint-resolution

VIRGINIA

State Council of Higher Education for Virginia
101 N. 14TH St.
James Monroe Building
Richmond, VA 23219
https://www.schev.edu/index/students-and-parents/resources/student-complaints

VIRGIN ISLANDS

Government of the United States Virgin Islands
Department of Education, Office of the Commissioner
1834 Kongens Gade
St. Thomas, V.I. 00802

WASHINGTON

Washington Higher Education Coordinating Board
Washington Student Achievement Council
917 Lakeridge Way SW
Olympia, WA 98502
info@wsac.wa.gov
https://wsac.wa.gov/student-complaints

Washington Workforce Training and Education Coordinating Board
128 10th Avenue SW
P.O. Box 43105
Olympia, WA 98504-3105
workforce@wtb.wa.gov
https://www.wtb.wa.gov/private-career-schools/school-complaints/

WEST VIRGINIA

West Virginia Higher Education Policy Commission
1018 Kanawha Blvd E., Ste 700
Charleston, WV 25301-2800
https://www.wvhepc.edu/
https://www.wvhepc.edu/wp-content/uploads/2021/10/Student-Complaint-Process.pdf

West Virginia Council for Community and Technical College Systems
1018 Kanawha Blvd. E., Ste. 700
Charleston WV 25301
https://www.wvctcs.org/complaints

WISCONSIN

Wisconsin Department of Safety and Professional Services
Educational Approval Program
30 W. Mifflin St., 9th Floor
P.O. Box 8366
Madison, WI 53708-8366
DSPSEAP@wisconsin.gov
https://dsps.wi.gov/Pages/Programs/EducationalApproval/EAPFileAComplaint.aspx

WYOMING

Wyoming Department of Education – Private School Licensing
122 W 125th, Ste E200
Cheyenne, WY 82002
https://edu.wyoming.gov/for-district-leadership/school-programs/private-school-licensing/

 

ACCREDITATION COMPLAINTS

New England Commission of Higher Education
3 Burlington Woods Drive, Suite 100
Burlington, MA 01803-4514
781.425.7785
https://www.neche.org/contact/
https://www.neche.org/for-the-public/comments-complaints/

 

 

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